7betb's Privacy Policy
Your personal information is completely safe with us. Learn in detail how 7betb collects, stores, and protects your data.
Introduction and Applicability
7betb ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. This privacy policy describes how we collect, process, store, and protect your personal information when you use our website (7betb.cam) and related services.
Who This Policy Applies To
This privacy policy applies to all visitors to the 7betb website, registered members, and anyone using any of our services. Our services are available only to those aged 21 or above.
What Information We Collect
7betb collects only the information needed to provide our services properly and to ensure the security of your account.
Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID card or passport number (where applicable)
- Email address
- Mobile number
- Current address
Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (for withdrawals)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address and geographic location
- Browser type and version
- Device information (operating system, model)
- Cookie and session data
- Login time and date records
Gaming Behaviour Information
- Type and duration of games played
- Bet amounts and outcomes
- Bonus claim and usage records
- Time spent on the platform
Methods of Data Collection
Information Provided Directly
You provide information directly when you register an account on our platform, complete identity verification, request a deposit or withdrawal, or contact our support team.
Automatically Collected Information
When you browse our website, certain technical information is automatically collected through cookies, web beacons, and similar tracking technologies. This information helps us improve the quality of our services.
Third-Party Verification
For identity confirmation and fraud prevention purposes, we may sometimes verify information through trusted verification services. Your information is handled securely throughout this process.
How We Use Your Information
7betb uses your information only for specific and legitimate purposes. The main reasons for our use of your information are described in detail below:
Service Operation and Improvement
- Creating, managing, and verifying your account
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and rewards
- Ensuring the functionality of our games, slots, and betting services
- Resolving technical issues and improving the platform
Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Detecting and preventing multiple accounts
- Age verification — ensuring access only for users aged 21 or above
- Complying with responsible gaming guidelines
- Enforcing account limits and self-exclusion requests
Communication and Support
- Sending transaction notifications and confirmations
- Providing assistance through 24/7 live chat support
- Informing you about relevant promotions and bonus offers (only with your consent)
- Notifying you about policy changes or important updates
Information Sharing and Disclosure
Service Provider Partners
Limited information may be shared with trusted service providers necessary for running our services (such as payment processors, identity verification agencies, and cybersecurity firms). These partners operate under strict confidentiality agreements and may use the information only for defined purposes.
Legal Obligations
If a legal authority issues an order or disclosure is required under applicable law, 7betb may be obligated to provide that specific information. In such cases, we disclose information only to the extent required by law.
Fraud Prevention
Limited information may be shared with industry-standard fraud prevention networks for the purpose of protecting platform security and preventing fraudulent activity.
Business Restructuring
In the event of a merger, acquisition, or business restructuring, user information may be transferred to the new operating entity. In such cases, maintaining protections equivalent to this privacy policy will be mandatory.
Cookie and Tracking Technology
7betb uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are necessary for the core functionality of the website. They are essential for maintaining login sessions, security verification, and operating core services. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, language settings, and personalised experience. They save you from having to re-enter the same information each time you log in.
Analytics Cookies
These cookies are used to understand how our services are being used. This information is collected in fully anonymous form and is used to improve service quality. You can disable them from your browser settings.
Data Security Measures
7betb applies industry-standard technical and organisational measures to protect your information. Our security infrastructure is regularly assessed and updated.
Technical Safeguards
- SSL Encryption: All data transmissions are secured through SSL/TLS encryption
- Two-Factor Authentication (2FA): An additional layer of security on your account
- Encrypted Database: Stored information is kept in encrypted form
- Firewall and Intrusion Detection: Active monitoring to prevent unauthorised access
- Regular Security Audits: Security testing conducted by third parties
Organisational Safeguards
- Limited staff access — only authorised personnel have access to sensitive information
- Staff training — regular data protection and privacy training
- Incident response plan — rapid response protocol in the event of a security breach
- Data minimisation policy — only necessary information is collected and stored
Your Data Rights
7betb believes you should have full control over your own information. Your key rights are described below:
Right to Access
You may request at any time what information we have collected and stored about you. We will provide that information within a reasonable time.
Right to Rectification
If any information stored in your account is incorrect or incomplete, you can request a correction through our support team.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, this may not be fully possible where legal obligations or an active account are involved.
Right to Restrict Processing
You may request that we limit the processing of your information for specific purposes (such as marketing communications). Contact our support team to action this request.
Data Retention Period
7betb does not retain any personal information beyond what is necessary. How long information is kept depends on the type and purpose of the data.
Retention Timeframes
- Active account information: For the entire duration the account remains active
- Transaction records: Retained after account closure in accordance with legal and regulatory requirements
- Identity verification documents: Retained for a defined period after account closure for security and compliance purposes
- Marketing preferences: Until you withdraw your consent
- Cookie data: Depending on cookie type — session cookies are deleted when the browser is closed
Policy Changes and Updates
7betb may update this privacy policy from time to time due to changes in services, legal requirements, or other reasons.
Change Notification
If any significant changes are made to the privacy policy, we will notify you in the following ways:
- A notification will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
- Notifications may be displayed on the website
Continued use of the platform after changes will be considered as your acceptance of the updated policy.
Contact us
Contact us for any questions, concerns, or requests regarding the privacy policy. Our Bengali-speaking support team is ready to serve you 24 hours a day, 7 days a week.
Contact via Live Chat
Use our 24/7 live chat support for instant assistance. Speak in Bengali — our team is always ready.